Check out our FAQ list for helpful tips.
Your items need to be out by 6 am on your pickup day. Place your materials within 3 feet of the curb/roadway, even if you are accustomed to your driver coming later. Please don’t obstruct the containers from view or place them in a way that makes them difficult to get to. All containers need to be separated by at least 12 inches. If you are not able to get your items to the curb, please call our office for more information. Remember to remove emptied containers from the curb so they don’t block the sidewalk or blow away.
Yes. Please securely bag your garbage. Especially loose or dusty materials such as kitty litter, sawdust, animal waste, and packing peanuts before placing them in your can.
DO NOT dispose of hazardous materials in your garbage can. If in doubt, please call Metro at (503) 234-3000 for disposal information.
If your garbage, recycling, or compost is missed, please call our office within 48 hours at (503) 281-8736. *A return trip fee may apply.
If you still have questions, feel free to give us a call at our office between 8:00 am and 4:00 pm. If you are unable to call during that time, we have a 24-hour message recorder. When leaving a message, please include your name, address, and a good daytime phone number to reach you. A customer service representative will respond to your message by the following business day.
© All Rights Reserved.